Our clients' sucess stories Allianz

AWP Services Sdn Bhd &
AWP Services New Zealand Ltd
(Mondial Assistance Malaysia / Allianz Group.)

Mondial Assistance is a member of the Allianz Group. Mondial Assistance Group has been helping people for the past 6 decades years in Insurance Assistance, Travel Insurance, and Insurance Health Services.

The Allianz Group has over 250 million clients who are serviced by some 130,000 team members across 5 continents. The Group members need to communicate in 58 different languages across all the nations it operates in therefore there is an ever-present need for translation.

Terminology and the familiarity of terms is of critical importance to the insurance industry. The slightest linguistic nuisance may take on a completely different meaning in either an insurance product disclosure or an insurance investigation. Needless to say, accuracy is critical and imperative for the success of localized material.

An insurance company can jeopardize both its own business and the security of its client base if any confusion is introduced in the translation process.

Clients operating in the insurance field recognize that only a highly experienced translator and editor who is familiar with the language of the insurance industry and whose work have been reviewed and thoroughly proof checked can be entrusted for its translation.

The stakes are simply too high to translate it by a junior or trust machine translation and the cost savings are so miniscule in comparison so it’s simply not worth the risk.

How We Helped:

VEQTA was approached by AWP Services and Mondial Assistance for translation into Bahasa Malay on the group’s product and service material.

Translation of Language Pairs:

• English to Bahasa Malay
• Bahasa Malay to English

– End User License Agreements
– Consent Templates
– Audit Reports
– Long Form Privacy Notices

Recent Volume: In excess of 55,000 words