Translation Localization Case Study for the Insurance Industry:

The Allianz Group, a global leader in insurance services, required specialized technical document translation to cater to its diverse clientele. As a subsidiary, Mondial Assistance has been delivering exceptional service in insurance assistance, travel insurance, and health services for over six decades,

Mondial Assistance is a member of the Allianz Group.

Operating across five continents, the Allianz Group services over 250 million clients with a team of 130,000 members. The linguistic diversity of its operations necessitates translations in 58 languages, highlighting the critical need for precise and culturally adapted translations.

In the insurance industry, the accuracy in translation of insurance terminology is paramount. Minor errors in language can significantly alter the meaning of insurance product disclosures and investigations, potentially compromising both business integrity and customer trust.

Understanding the high stakes, clients in the insurance sector demand translations by seasoned professionals who are not only experts in the linguistic nuances of the insurance field but also rigorously vetted through thorough reviews and proofchecks.

At VEQTA, we recognize that the risks of inadequate translation far outweigh the minimal cost savings of using inexperienced translators or relying solely on machine translation. Our commitment to excellence ensures that every document we handle meets the highest standards of accuracy and reliability. Clients recognize that translation for the insurance field  requires a highly experienced translator. Discover more about our specialized translation services for the insurance industry.

How We Helped Localize the Insurance Content:

VEQTA was approached by AWP Services and Mondial Assistance for translation into Bahasa Malay on the group’s product and service material.

Project Overview:

AWP Services and Mondial Assistance engaged VEQTA to translate key product and service materials into Bahasa Malay, reinforcing our expertise in handling sensitive and complex insurance documents.

Translation Services Provided:

• English to Bahasa Malay
• Bahasa Malay to English
• Translation of End User License Agreements, Consent Templates, Audit Reports, and Long-Form Privacy Notices
• Total Volume: Over 55,000 words